Problem Solving for the Community Police Officer & Citizen

This highly interactive 8-hour seminar focuses on the problem solving element of Community Policing. It provides participants with an understanding of the historical development of the Community Policing model and the relationship between Problem Oriented Policing (POP) and Community Oriented Policing (COP). Community Policing represents a break with more traditional incident-driven policing, allowing officers to gain the assistance of neighborhood residents to act as partners in securing public safety. Beyond that, several features distinguish it from traditional policing and are necessary for its success.

This course is designed for community residents, law enforcement officers, city employees and social service agency and private sector representatives who are interested in enhancing their problem solving skills in order to more effectively address community-police issues.

Participants will be able to:

  • Understand that Problem Oriented Policing is a necessary element of Community Oriented Policing;
  • Understand how a problem is a basic unit of police work;
  • Learn the four-stage model known as the "SARA Model";
  • Learn the sub-steps of each of the stages of the SARA model.


Course Topics:

  • Historical Development of the Problem Oriented Policing Model
  • Problem Oriented Policing vs. Community Oriented Policing
  • Understanding a Problem
  • The Crime Triangle
  • The SARA Model: Problem Identification, Problem Analysis, Response Development, Response Evaluations
  • Problem Examples
  • Problem Solving in Teams
  • Team Dynamics
  • Problem Solving Resources


Manuals and Presentation for Download:




Select from core community policing, online, or specialized courses.

Current Schedule

Register for our courses.

Executive Session

Visit the Executive Session on Police Leadership web site.

In Harm's Way

Visit the Law Enforcement Suicide Prevention web site.

The Fire that Burns Within

Visit the Fire Service Suicide Prevention web site.

Halt Human Trafficking

Visit the Center for Human Trafficking Awareness web site.

College of Public Safety

RCPI is a division of the Center for Public Safety Innovation.